Privacy Policy

At VelozSatisfação – Unipessoal, Lda, the privacy of our users is a priority. This policy explains how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The entity responsible for processing your data is:

VelozSatisfação – Unipessoal, Lda
NIF: 510128521
Address: Bairro Alto da Casa Branca, Travessa de São João, Nº 1, 2695-777 São João da Talha, Portugal
Email: velozsatisfacao@gmail.com
Phone: +351 918 643 176

2. What personal data do we collect?

We may collect the following personal data via our forms or direct contact:

• Name

• Email address

• Phone number

• Company/organisation details (if applicable)

• Information relevant to quote requests or bookings

3. How do we collect the data?

Data is collected directly when you:

• Fill out a contact or quote request form

• Contact us by email or phone

• Use our website

4. Purpose of data processing

We use your data exclusively to:

• Respond to contact or quote requests

• Send information about our services (when requested)

• Improve the user experience on our website

Your data will not be used for unrelated commercial purposes nor shared with third parties, except when required by law.

5. Legal basis

The processing of your data is based on:

• Your consent (when you fill out forms or contact us directly)

• The legitimate interest of the company in responding to requests and improving services

6. Data retention

Your data will be stored only for as long as necessary for the purpose for which it was collected or until you withdraw your consent.

7. Data subject rights

Under the GDPR, you have the right to:

• Access your personal data

• Correct or update your data

• Request the deletion of your data

• Withdraw consent

You may exercise any of these rights by contacting us via email: velozsatisfacao@gmail.com.

8. Data security

We have implemented appropriate technical and organisational measures to protect your data from loss, unauthorised access, or disclosure.

9. Cookies

This website may use cookies to enhance your browsing experience. By continuing to use the site, you agree to the use of cookies. However, you may disable them in your browser settings.

10. Changes to the Privacy Policy

We reserve the right to update this policy. We recommend reviewing it regularly. The most recent version will always be available on this website.